Your Order Status
United States 3-7 Business days
International 5-14 business days
Customer satisfaction is very important to us and we are happy to accept returns or sizing exchanges within 30 days of the delivery date if the product is in its original condition.
To get started on your return or exchange in the United States, please click here. If you are located outside of the United States, please ship your items to the address below to initiate a return:
Love Your Melon
1101 W Taylor Rd
Romeoville, IL 60446
We reserve the right to deny any returns if the item does not meet our requirements and we are not responsible for any lost returns.
Returns for any product purchased at a discount, including items purchased during the Cyber Monday sale period or BOGO Face Mask sale period are final sale.
Absolutely! Please find all the washing instructions for each different product on our Product Care page here.
If tracking information shows that your order was delivered but you can’t find it, please follow these steps.
1. Confirm that your shipping address was entered correctly
2. See if there was an attempted delivery
3. Check around the delivery location (if in an apartment, check with the front desk/security)
4. Wait 36 additional hours - there are some instances where a carrier shows a package as ‘delivered’ a day or two before it is actually delivered