Refund policy

We accept returns and exchanges for in stock items up to 14 days after your order has been delivered. Customer is responsible for the shipping cost back to our warehouse. For exchanged products, we will cover the shipping cost for the new products being shipped to you. Email care@lym.com to get started with your order number and the shipping zip code associated with your original order.

Returns and exchanges can be shipped back to our warehouse (Email us at care@lym.com before sending and then send tracking number for your package when it ships):

Geodis

Attn: LYM

1101 West Taylor Road

Romeoville, IL 60446

We reserve the right to deny any returns or exchanges if the item does not meet our requirements and we are not responsible for any lost returns.

If your product has a manufacturing defect, email care@lym.com with photos of your product.